# Volkswagen of Sanford - Detailed Adviser Profiles > Organization: Volkswagen of Sanford > Team Site: https://sanfordvw.adviserly.com > Dealership Homepage: https://www.sanfordvw.com Companion to [llms.txt](https://sanfordvw.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Amine Dkhissi - Profile: [https://sanfordvw.adviserly.com/amine-dkhissi/reviews](https://sanfordvw.adviserly.com/amine-dkhissi/reviews) - Department: Sales (Sales) - Title: Sales - Rating: 5.0 stars (7 ratings, 6 reviews) - Lifetime vehicles sold: 25 - Recent vehicles sold: 14 - Sales specialties: 340I, MODEL Y, MODEL3, TIGUAN, WRANGLER Recent reviews: - 2026-03-04 | 5.0/5 | Robyn C. — Amine was great , very real and a very genuine person straight forward and to the point ! I didn’t feel like I was pressured at all , he presented the options and left the decision in my hands , I would highly recommend. - 2026-04-05 | 5.0/5 | Latosha R. — My experience was great. And I would refer anyone who is looking for a vehicle to Amine. He was patient and friendly and he went over and beyond to help me get into another vehicle. - 2026-04-19 | 5.0/5 | Harold D. — I like Amine , super relaxed on the no pressure side but extremely informative and on the ball in the professional side. Not the typical salesman but refreshing human. ### Anthony Valentin - Profile: [https://sanfordvw.adviserly.com/anthony-valentin/reviews](https://sanfordvw.adviserly.com/anthony-valentin/reviews) - Department: Sales (Sales) - Title: Sales - Rating: 4.8 stars (26 ratings, 21 reviews) - Lifetime vehicles sold: 84 - Recent vehicles sold: 11 - Sales specialties: ATLAS, MODEL Y, MODEL3, TAOS, TIGUAN - Call: (407) 708-3717 x34208 I’m based out of Orlando, Florida, and recently joined the sales team here at Volkswagen of Sanford. Honestly, I'm always learning, but I'm dedicated to doing the best I can in every situation. Before this, I’ve visited a few places, other than living in Winter Springs, my high school days, as well as New York, Tennessee, Maryland, and even the Bahamas! I played football in high school and earned the MVP award a couple of times, which taught me the value of hard work. I still stay active, with day trading and working out being a part of my routine. I thrive on building strong relationships with my customers. I'm an outgoing person, and I enjoy really understanding what they’re looking for. I aim to find the best deals I can and help them discover the perfect options to fit their needs, even if it means going the extra mile and taking care of things others don't want to do. I enjoy chatting about the things that matter most to people – family and kids, and the things they cherish. Recent reviews: - 2026-03-02 | 5.0/5 | Kimberly M. — Anthony was absolutely wonderful. Friendly, knowledgeable and patient. After hearing the ordeal we had already been through at other dealerships, he went the extra mile to make sure we felt comfortable and secure. I would recommend working with Anthony to everyone looking for their next vehicle. - 2026-02-23 | 5.0/5 | Chikeita S. — Anthony is a superstar! Courteous and thoughtful. He was patient with my persistence and did not try to push me. He followed my lead in my purchase which meant a ton to me. Thankful for his professionalism in the purchase I never knew I was going to make. - 2026-02-22 | 5.0/5 | Catherine C. — This was a great experience! I am extraordinarily happy with the service that I received from the entire team. Chester, Mark and Anthony did a wonderful job and everyone went the extra mile for me. I’m grateful. ### Charlie Cook - Profile: [https://sanfordvw.adviserly.com/charlie-cook/reviews](https://sanfordvw.adviserly.com/charlie-cook/reviews) - Department: Sales (Sales) - Title: Sales - Rating: 4.9 stars (24 ratings, 18 reviews) - Lifetime vehicles sold: 89 - Recent vehicles sold: 13 - Sales specialties: ATLAS, MODEL Y, MODEL3, TAOS, TIGUAN - Call: (407) 321-7876 x34213 As a seasoned sales professional with seven years under my belt, hailing from Birmingham, Alabama, I bring a straightforward approach to helping clients. My background includes a passion for football, a love for reading, and a genuine appreciation for wisdom and knowledge. I am a proud alumnus of Miles College, where I played college football. You can often find me discussing life experiences, whether it be on the gridiron, the slopes of Aspen, or exploring Atlanta's historical sites. I also enjoy the sports of football, track, and baseball. I thrive on problem-solving, helping people achieve their goals, and offering financial guidance. I've learned the importance of patience, understanding, and providing dedicated support. I focus on being positive and ensuring I offer the right advice at the right time. I am confident in my role, previously working for Volkswagen of Sanford. My focus is always on putting my clients' needs first. Recent reviews: - 2026-03-18 | 5.0/5 | Amanda D. — Charlie was very friendly and ready to answer any questions I had. He worked closely with me to find options that worked with my budget. I am glad that he was my salesman for this experience, as it was my first time purchasing a vehicle of my own, and he made the process enjoyable. - 2026-04-02 | 5.0/5 | Sarah W. — Charlie was very polite and helpful throughout the process. Very easy to work with and he understood what we were looking for helped up us above and beyond. - 2026-02-17 | 5.0/5 | Perse L. — Great customer service, gave me all the information i needed to know about the car. Will recommend Charlie for anyone looking for a car. ### Christian Atensio - Profile: [https://sanfordvw.adviserly.com/christian-atensio/reviews](https://sanfordvw.adviserly.com/christian-atensio/reviews) - Department: Sales (Sales) - Title: Sales - Rating: 5.0 stars (4 ratings, 2 reviews) - Lifetime vehicles sold: 16 - Recent vehicles sold: 8 - Sales specialties: ATLAS, EXPEDITION, MODEL Y, SANTA FE, TAOS - Call: (407) 308-3190 x34201 For the past 25 years, I've cultivated a deep understanding of customer service, starting in Puerto Rico and refining my skills in call center environments. I approach every interaction with a focus on building trust and making people feel like family. My background includes education at Instituto De Banca y Comercio and experience in both the Toys and Republica Dominicana industries. I'm fluent in both English and Spanish. I'm a Professional Chef and Bartender, which has taught me the value of attention to detail and a customer-first mindset. I was Employee of the Month a few times, a testament to my dedication and ability to connect with clients. My goal is always to provide reliable and efficient service. I have a genuine passion for helping people, and I believe in honest communication. I also have a great personality. When I am off, I like to talk casually about History of Any country I Study History in Collage. Before this role, I have worked for Volkswagen of Sanford. Recent reviews: - 2026-03-17 | 5.0/5 | Claudir A. — It was incredible, very friendly and clear on his explanations, he went throughout all the price details to make sure I’d understand what I was assuming!! Great overall - 2026-04-13 | 5.0/5 | Jessica M. — Everything was great. When I came not looking to purchase a vehicle and just to test drive. He allowed me to do just that and I ended up purchasing a suv. 10 out of 10 ### Derrick Lowery - Profile: [https://sanfordvw.adviserly.com/derrick-lowrey/reviews](https://sanfordvw.adviserly.com/derrick-lowrey/reviews) - Department: Sales (Sales) - Title: Sales - Rating: 4.8 stars (89 ratings, 66 reviews) - Lifetime vehicles sold: 519 - Recent vehicles sold: 13 - Sales specialties: ATLAS, JETTA, MODEL3, TAOS, TIGUAN - Call: (407) 753-4810 x34210 I'm a sales professional with 11 years of experience, originally from Montego Bay, Jamaica. I've been fortunate to build strong relationships with clients, and am proud to say I have five people who consider me a beloved colleague. My education includes attending Monroe Community College. I'm a very loving, passionate, and understanding person, and my priorities outside of work are centered around spending quality time with my family and creating lasting memories. My recent experience includes working for Volkswagen of Sanford. Recent reviews: - 2026-04-14 | 5.0/5 | Roberto O. — To be completly honest. He was outstanding. He made my wife feel apart of the purchase as well. And he didnt make us feel pressure on anything. He took his time and was a straight shooter about everything and didnt sugar coat nothing. He worked my deal knowing i was in a bad spot and got it done. I will definetly be telling people to go get a car from him even though we live 3 hours away - 2026-02-18 | 5.0/5 | Sara K. — My overall experience working with Derrick on the purchase of my vehicle was great. He made the entire process easy and stress-free—especially since we all know how tedious buying a car can be. He was very thorough, and I would highly recommend him to any family member or friend who’s looking for a new/ or used VW. - 2026-02-22 | 5.0/5 | Ja'quez C. — Derrick was amazing!! He is very great at what he does. He was very patient and helpful. Made my first car experience fun and simple! Definitely ask for Derrick when you come in, truly the best!! Thank you so much! ### Eddie Jinadu - Profile: [https://sanfordvw.adviserly.com/eddie-jinadu/reviews](https://sanfordvw.adviserly.com/eddie-jinadu/reviews) - Department: Sales (Sales) - Title: Sales - Rating: 4.8 stars (93 ratings, 59 reviews) - Lifetime vehicles sold: 404 - Recent vehicles sold: 16 - Sales specialties: ATLAS, JETTA, MODEL3, TAOS, TIGUAN - Call: (407) 792-6877 x34214 Eddie Jinadu is here to solve your automotive needs, so please don’t hesitate to stop by and see me for excellent customer service! I love sales and have been with the dealership since 2021. I think this is the best job, truly fun. It feels great meeting new people and learning more about them, as well as the new inventory that comes our way. I have been in Florida for about 15 years, enjoying the sunshine and different adventures. In my free time, I test out restaurants, go to the gym, take vacations, or visit my son in Lake County. My preferred social topics are outings, sports, books, investing, and personal development. I am CPTH certified, an excellent communicator, interpersonal, and great with numbers and negotiating. Getting customers great deals on our fantastic vehicles is always a top priority! Recent reviews: - 2026-04-28 | 5.0/5 | Taina G. — Eddie was a great sales person. He applied no pressure to buy, we were able to inform him what we were looking for and her assisted with that with no issues. - 2026-04-30 | 5.0/5 | Oniel J. — Very helpful and easy going it was a pleasure working with Eddie on getting the deal closed. - 2026-03-02 | 5.0/5 | Melanie W. — Eddie was knowledgeable, informative and just all round great! I appreciate all the help ### Jean Ruiz - Profile: [https://sanfordvw.adviserly.com/jean-ruiz/reviews](https://sanfordvw.adviserly.com/jean-ruiz/reviews) - Department: Sales (Sales) - Title: Sales - Rating: 4.9 stars (6 ratings, 6 reviews) - Lifetime vehicles sold: 22 - Recent vehicles sold: 11 - Sales specialties: ATLAS, IS250, SILVERADO, TAOS, TIGUAN - Call: (407) 449-1819 x34204 Recent reviews: - 2026-04-30 | 5.0/5 | Maria T. — Our experience with Jean was outstanding. Jean was very professional, knowledgeable, great listener, personable, he took the time to explain and work within our guidelines with leasing a vehicle. He was very patient not a pushy salesperson because of his demeanor and presentation we got a VW Tiguan. We definitely recommend Jean if you are in the market for a Volkswagen, check him out at Napleton Volkswagen Sanford, FL. Thank you very much Jean, we really appreciate you for your continued help guiding us through the process. Maria & Ted - 2026-03-07 | 5.0/5 | Richard G. — Jean was very personable and listened to requirements. Also he happily put up with my kids throughout the process. A great hire with a lot of success in his future. - 2026-04-30 | 5.0/5 | Aline B. — It was great. The salesman was relatively new to the VW line, but knowledgeable. JP was very nice and friendly. ### Kerri Kirker - Profile: [https://sanfordvw.adviserly.com/kerri-kirker/reviews](https://sanfordvw.adviserly.com/kerri-kirker/reviews) - Department: Sales (Management) - Title: VIP Manager - Call: (407) 915-4937 x34215 Born and raised in Orlando, I’m excited to step into the role of VIP Manager. I thrive in people‑focused roles and am driven by helping others succeed. With a strong background in customer service, I’m confident in my ability to deliver exceptional, meaningful experiences through a friendly, positive, and compassionate approach. Outside of work, I enjoy spending time with my husband, our energetic son, and family and friends. I’m a graduate of Central Florida Leadership Academy, love exploring North Carolina, and am a big fan of Sleep Token. ### Luis Rivera - Profile: [https://sanfordvw.adviserly.com/luis-rivera/reviews](https://sanfordvw.adviserly.com/luis-rivera/reviews) - Department: Sales (Sales) - Title: Sales - Rating: 5.0 stars (3 ratings, 2 reviews) - Lifetime vehicles sold: 9 - Recent vehicles sold: 8 - Sales specialties: JETTA, RAM 1500, RDX, TAOS, TIGUAN - Call: (321) 430-2307 x34218 Born and raised in San Juan, Puerto Rico, I've spent more than 20 years in sales, building relationships based on transparency and excellent customer service. My commitment is always to ensure a smooth, satisfying experience for everyone I work with. My colleagues often say it's like watching a game of dominoes—I make sure every piece connects perfectly. Outside of work, I love spending time with my girlfriend and my two kids. I find balance in running, enjoy friendly discussions on how to make the perfect Old Fashioned, smoke a good cigar and occasionally get lost in a good video game. Enjoy boxing and have fond memories of Las Vegas. I speak both English and Spanish fluently. I’m passionate about helping others, and I pride myself on honesty and a good sense of humor. I’m also a big customer service believer. Recent reviews: - 2026-04-30 | 5.0/5 | Krystal E. — Luis was extremely helpful and gave my husband and I such a pleasant stress-free experience. He was very professional, empathetic and made us feel like we were friends or family that he was assisting. The team that assisted us at VW Sanford is amazing they made sure we were informed and comfortable at all times. There was no pressure like you have to deal with at other dealerships. I left feeling like a made a GREAT decision rather than blindsided and wondering why and having questions about what I paid/am paying for. - 2026-04-04 | 5.0/5 | Karen M. — He was so patient provided excellent care to details and made the process go smoothly. Can’t say enough good things about Luis he is amazing at what he does! ### Malik Belaidi - Profile: [https://sanfordvw.adviserly.com/marouane-belaidi/reviews](https://sanfordvw.adviserly.com/marouane-belaidi/reviews) - Department: Sales (Sales) - Title: Sales - Rating: 5.0 stars (10 ratings, 6 reviews) - Lifetime vehicles sold: 55 - Recent vehicles sold: 17 - Sales specialties: ATLAS, JETTA, MODEL Y, MODEL3, TIGUAN - Call: (407) 710-0173 x34205 I'm a sales professional based out of Virginia, and I really enjoy my job. I'm a people person, always happy to connect with new folks and help them find what they're looking for. When I'm not assisting customers, I'm usually spending time with my two kids – they keep me on my toes! I speak Arabic, English, French, and some Spanish. Beyond work, I'm into staying active. I've done boxing and motorcycle competitions. These days, you'll probably catch me out on my bike. I'm also really honest, a good listener, and I get things done. I worked at Volkswagen of Sanford, and I'm looking forward to what's next. Recent reviews: - 2026-03-11 | 5.0/5 | Lisa S. — I had a great experience with Napleton and especially Malik! I was never pressured and felt extremely comfortable and informed. The team worked very hard to get me where I wanted to be on my payment and they were successful. If I could give Malik a higher score I would. Thank you, Sir for all of your help and for being so welcoming and kind. - 2026-04-18 | 5.0/5 | John C. — PHENOMENAL! Malik was the best, he made me experience buying car does not have to be stressful but easy and enjoyable. He’s funny guy, I would buy a car again from this place again for my rental car business because of this guy. Thank you! - 2026-04-02 | 5.0/5 | Jose G. — Malik is very attentive and knowledgeable. It was a pleasure doing business with Napelton. ### Marcus Irby - Profile: [https://sanfordvw.adviserly.com/marcus-irby/reviews](https://sanfordvw.adviserly.com/marcus-irby/reviews) - Department: Sales (Sales) - Title: Sales - Rating: 5.0 stars (49 ratings, 42 reviews) - Lifetime vehicles sold: 138 - Recent vehicles sold: 17 - Sales specialties: ATLAS, JETTA, MODEL Y, MODEL3, TIGUAN - Call: (407) 634-6517 x34212 Recent reviews: - 2026-04-15 | 5.0/5 | Alon H. — Marcus was great. Worked well together and allowed me to get to where I wanted to get to on my own. Test drive was more comprehensive than at other dealerships. Also grabbed my garage clicker which I forgot in my trade in for me. - 2026-04-07 | 5.0/5 | Lily P. — Marcus was wonderful and very patient with me as it was my first vehicle purchase. He really worked with us and I was able to get a great deal! Not pushy at all either, which made me very comfortable. - 2026-03-15 | 5.0/5 | David M. — Excellent experience working with Marcus. He was attentive and helped me explore a variety of options. He worked with my expectations and I’m very pleased with the deal I got ### Oscar Cabrera - Profile: [https://sanfordvw.adviserly.com/oscar-cabrera/reviews](https://sanfordvw.adviserly.com/oscar-cabrera/reviews) - Department: Sales (Sales) - Title: Sales - Rating: 4.7 stars (129 ratings, 76 reviews) - Lifetime vehicles sold: 647 - Recent vehicles sold: 5 - Sales specialties: ATLAS, JETTA, MODEL3, TAOS, TIGUAN - Call: (407) 753-4809 x34206 Recent reviews: - 2025-10-23 | 5.0/5 | Alphonso J. — Truly Outstanding Service! Highly Recommend Oscar! I recently purchased a Volkswagen Jetta (last week) and had an absolutely outstanding experience thanks to Oscar. From the moment I started looking, his service was exceptional—professional, attentive, and knowledgeable. What truly sets Oscar apart is his complete honesty. I felt fully informed and confident in my purchase because he was so transparent and trustworthy throughout the entire process. Above all, his patience was remarkable. He took the time to answer every single question, never rushed me, and ensured I was completely comfortable with my decision. This made the whole car-buying journey smooth and genuinely enjoyable. My overall experience with Oscar was five stars. If you are looking for a great professional who prioritizes the customer, I highly recommend asking for Oscar! - 2025-09-24 | 5.0/5 | Joseph S. — We had a fantastic experience at Mapleton Volkswagen! Oscar was personable, professional, and knowledgeable. He made test-driving and choosing our car stress-free , and enjoyable with no pressure. In finance department , Cliff and Kerlyn were just as professional and helpful, clearly explaining options without pushing. The whole dealership feels like family, and the process was smooth from start to finish. Highly recommend! - 2026-01-11 | 5.0/5 | Rebeca P. — I enjoy the experience. Oscar's customer service is superb and he helped me to find the best car at the best price and I'm grateful because of the assistance received. Thank you Oscar! ### Simon Dib - Profile: [https://sanfordvw.adviserly.com/simon-dib/reviews](https://sanfordvw.adviserly.com/simon-dib/reviews) - Department: Sales (Sales) - Title: Sales - Rating: 5.0 stars (1 ratings, 1 reviews) - Lifetime vehicles sold: 7 - Recent vehicles sold: 7 - Sales specialties: MODEL Y, PACIFICA, TACOMA, TAOS, TIGUAN - Call: (407) 753-4811 x34216 Born in Lebanon, I bring nearly a decade of sales experience, including time in the UAE and Australia. My background includes high school, and a love for soccer, basketball, and walking. I'm fluent in English, French, and Arabic. I'm also a recipient of US Department of State Awards. My focus has always been on building lasting relationships and putting the customer first. I believe in transparency, which helps create trust. It's about more than just a sale; it's about building long-term loyalty. Colleagues and friends would tell you I'm steady and supportive, and I genuinely care about the people I work with and the customers I serve. I enjoy sharing my general knowledge to help others. I've built a reputation for prioritizing integrity and team growth. I'm passionate about the customer-centric nature of the business. My current role is with Volkswagen of Sanford. Recent reviews: - 2026-04-29 | 5.0/5 | Jose Z. — Thank you for your help, you’re so professional ### Alex Malavakis - Profile: [https://sanfordvw.adviserly.com/alex-malavakis/reviews](https://sanfordvw.adviserly.com/alex-malavakis/reviews) - Department: Service (Service Advisors) - Title: Service Advisor - Rating: 4.8 stars (64 ratings, 49 reviews) - Lifetime vehicles serviced: 770 - Recent vehicles serviced: 152 - Call: (407) 308-3213 x451 I’m a Service Advisor with a deep appreciation for European vehicles. My automotive journey started early, and I've cultivated that passion ever since. I'm comfortable speaking Greek fluently, which often helps me connect with a broader range of clients. Currently, I'm leveraging my skills at Volkswagen of Sanford. I'm focused on providing exceptional service and helping customers understand and maintain their cars. Recent reviews: - 2026-04-30 | 5.0/5 | Elizabeth A. — It was great! He told me what they were going to do and did it. I was there for two hours, which was what I thought it would be. I would go back again. - 2026-04-28 | 5.0/5 | Jennifer K. — Great communication very happy with my experience. - 2026-04-09 | 5.0/5 | Priscila D. — Great! Good communication, easy and quick. ### Collin Laws - Profile: [https://sanfordvw.adviserly.com/collin-laws/reviews](https://sanfordvw.adviserly.com/collin-laws/reviews) - Department: Service (Service Advisors) - Title: Service Advisor - Rating: 4.8 stars (113 ratings, 79 reviews) - Lifetime vehicles serviced: 931 - Recent vehicles serviced: 163 - Call: (407) 601-5820 x34504 I'm a customer-focused Service Advisor with 2-3 years of experience in the Panhandle area, most recently at Volkswagen of Sanford. I'm originally from Fort Walton Beach, a graduate of Fort Walton Beach High School. I'm a team player who enjoys helping people and always strives to be honest and transparent with customers. My passion is taking care of customers, even if it means extra hours. I've worked on several all-star teams throughout my life and am ambidextrous. Outside of work, I enjoy 3D pen creations, playing soccer and Guitar Hero, and I am a fan of Star Wars, the Green Bay Packers, and the Lord of the Rings. I've also been to a few events in Boston and the Bahamas. I'm happy to chat about kids, cars, geeky things, or food – pretty much anything! Customer satisfaction is my top priority. Recent reviews: - 2026-04-28 | 5.0/5 | Latosha R. — It was great. They took care of the problem and let me know what was going on with it, and brought my vehicle to me. - 2026-04-28 | 5.0/5 | Norma C. — Exceptional customer service. Collin kept me informed of the issues and progress of my cars repairs. - 2026-04-20 | 5.0/5 | Anthony L. — Excellent Service & appreciated the video depiction of my car's inspection. ### Jeremy Niewinski - Profile: [https://sanfordvw.adviserly.com/jeremy-niewinski/reviews](https://sanfordvw.adviserly.com/jeremy-niewinski/reviews) - Department: Service (Service Advisors) - Title: Service Advisor - Lifetime vehicles sold: 124 - Lifetime vehicles serviced: 74 - Recent vehicles serviced: 74 - Sales specialties: ATLAS, KONA, MODEL Y, MODEL3, TIGUAN - Call: (407) 308-3193 x34202 Hello, my name is Jeremy Niewinski. I grew up in Orlando, FL. I have over 20 years of hospitality, training, sales, and management experience. I enjoy getting to know my customers and finding out what they're looking for and what best fits their needs. I like being outdoors in my spare time, whether on the beach or the springs and spending time with my family. I am also a huge video game player/collector. I am honored to join the Service team and look forward to helping you maintain your car. ### Jonathan Fiermonti - Profile: [https://sanfordvw.adviserly.com/jonathan-fiermonti/reviews](https://sanfordvw.adviserly.com/jonathan-fiermonti/reviews) - Department: Service (Service Advisors) - Title: Service Advisor - Rating: 4.9 stars (488 ratings, 294 reviews) - Lifetime vehicles serviced: 4833 - Recent vehicles serviced: 186 - Call: (321) 430-2346 x34501 At Volkswagen of Sanford, the customer always comes first, and I do my part to ensure that remains intact! My automotive career began in 2011, and I joined this exceptional dealership in January 2023. Since 2011, I have been VW Certified, and in 2014, I became a VW Master Certified Service Advisor. Regardless of the team, I take pride in tending to my customers' details. Everyone can count on me to thoroughly explain what is happening to their vehicle so no questions go unanswered. Listening to guests allows me to help determine what is wrong and leads to quick solutions. Customers can always rely on me for patience and honesty. My first car was a 1990 Jetta, and I've been blessed with many other VWs over the years. I play guitar in my spare time. I have played on the worship arts team at church. It is rewarding to contribute to the community and a great way to keep up with music. My wife teaches first grade for Seminole County Public Schools. We have identical twin boys who also enjoy making music: guitar, piano, trumpet, alto sax, and flute. There is always music going on in my house. My sons and I love flying RC planes, too. We have enjoyed traveling in our RV and tent camping as a family. Our travels have brought us along the Eastern Seaboard of the US. The Bahamas, Hawaii, Germany, and BVI are other adventures we've loved. I look forward to working with you soon! When you leave the dealership, I aim to ensure you can keep your vehicle well cared for and stay safe on the road with your family! Recent reviews: - 2026-05-01 | 5.0/5 | Shawnee I. — Jonathan was great! He ensured we were fully informed as to how our car was, he shared a video which was so helpful. Thank you for your help Jonathan! - 2026-04-04 | 5.0/5 | Stefanie R. — All my concerns were addressed in a fast and timely manner. I was updated throughout the whole process . Appreciated the Loaner I was given ! - 2026-04-15 | 5.0/5 | John N. — Thank you for your Excellent service! Especially keeping me updated on my service it was very much appreciated! ### Alen Mukic - Profile: [https://sanfordvw.adviserly.com/alen-mukic](https://sanfordvw.adviserly.com/alen-mukic) - Department: Plus (Management) - Title: Platform Manager Exciting News!! 🎉 Alen Mukic joins us as Plaform Manager of Napleton Auto Group. With over 20 years of Automotive Dealer experience, Alen knows what commitment and excellence is all about. He also brings valuable brand-specific knowledge and a sports team mindset to our operations. As a devoted family man passionate about health and wellness, Alen is set to make a significant impact. Join us in welcoming Alen Mukic to the Napleton family! ### Felicia Cordova - Profile: [https://sanfordvw.adviserly.com/felicia-cordova](https://sanfordvw.adviserly.com/felicia-cordova) - Department: Plus (Sales) - Title: Customer Relations Manager - Lifetime vehicles sold: 2 - Recent vehicles sold: 2 - Sales specialties: COLORADO, TERRAIN - Call: (407) 708-3423 x34402 Greetings from Long Island, New York! Allow me to introduce myself as the "Lady with the Juice" who's here to make things happen for you. With 17 years of VIP Sales experience, I'm passionate about delivering exceptional customer service. My beloved 10-year-old daughter is my inspiration, and my Brentwood Ross H.S. roots have instilled in me a strong sense of community. My love for music, good books, and sailing on the open sea extends beyond hobbies; it's a reflection of my adventurous spirit. I've traveled extensively, including to Puerto Rico, Jamaica, the Bahamas, and multiple states, and I'm fluent in Spanish. Integrity is at the core of my character. I am transparent and go the extra mile to ensure your satisfaction. With a background in customer service and BDC, I truly care about providing a seamless experience for our clients. Currently employed at Volkswagen of Sanford, I'm eager to collaborate with you to achieve your goals. So, if you're looking for someone who's passionate, dedicated, and always has a tune on their lips, let's connect! ### Jacob Evans - Profile: [https://sanfordvw.adviserly.com/jacob-evans](https://sanfordvw.adviserly.com/jacob-evans) - Department: Plus (Service Advisors) - Title: Service Manager - Lifetime vehicles serviced: 5778 - Recent vehicles serviced: 8 - Call: (407) 308-3212 x34503 When you want a service advisor with patience, automotive experience, and dedication to ensuring you're comfortable with the decisions you make at the dealership, please stop by and see me! I joined this incredible team in March 2020, and I look forward to additional years of learning about the industry and meeting more fantastic customers, colleagues, managers, and community members. Outside the dealership, I enjoy playing video games, shooting pool, dungeons and dragons, and other creative endeavors—a big fan of Star Wars. My skills include playing the guitar, harmonica, kalimba, and whistling to my bird (Brian). My wife is also a fantastic artist who loves helping people find their creative outlet. I work with the ASPCA and help my mother with community service in her retirement. One of my other favorite pastimes is traveling. I was born in England and lived in Belgium, Germany, Portugal, England, Gainesville, and now the Shark Bite Capital of the world, New Smyrna Beach. I also studied at the University of Florida. I bring a hard work ethic, true professionalism, and a positive attitude to the dealership daily. My colleagues and friends would call me technology-driven and speak on their appreciation of me taking the time to ensure everyone understands how to use the resources at their disposal! ### Jonathan Melendez - Profile: [https://sanfordvw.adviserly.com/jonathan-melendez](https://sanfordvw.adviserly.com/jonathan-melendez) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 124 - Recent vehicles sold: 4 - Sales specialties: ATLAS, JETTA, MODEL3, TAOS, TIGUAN - Call: (407) 436-7958 x34401 ### Mark Cappetta - Profile: [https://sanfordvw.adviserly.com/mark-cappetta](https://sanfordvw.adviserly.com/mark-cappetta) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 8 - Recent vehicles sold: 2 - Sales specialties: ATLAS, JETTA, MODEL3, PILOT, WRANGLER - Call: (407) 321-9388 x34209 I'm a Sales Manager with 12 years under my belt, currently with Volkswagen of Sanford. I'm based out of Lawrence, MA, but I've built a solid reputation throughout the industry. I'm passionate about cars and have been since I was young. I love the dealership environment and genuinely enjoy helping customers find the right vehicle. I'm a team player through and through, and I take pride in leading my team to success. I believe in listening carefully to customers so I can help them achieve their goals. Outside of work, I'm a husband to my wife of 7 years, and a father to a 6-year-old in first grade. I keep active playing softball once a week and basketball twice a week. I'm a Lake Mary High School alum and a die-hard Boston sports fan – Patriots, Red Sox, Celtics, and Bruins. I also enjoy traveling to the Dominican Republic, Mexico, and Jamaica. I'm always up for discussing sports, the latest shows, or recommendations for good restaurants and entertainment.