About Jonathan
At Volkswagen of Sanford, the customer always comes first, and I do my part to ensure that remains intact! My automotive career began in 2011, and I joined this exceptional dealership in January 2023. Since 2011, I have been VW Certified, and in 2014, I became a VW Master Certified Service Advisor. Regardless of the team, I take pride in tending to my customers' details. Everyone can count on me to thoroughly explain what is happening to their vehicle so no questions go unanswered. Listening to guests allows me to help determine what is wrong and leads to quick solutions. Customers can always rely on me for patience and honesty. My first car was a 1990 Jetta, and I've been blessed with many other VWs over the years. I play guitar in my spare time. I have played on the worship arts team at church. It is rewarding to contribute to the community and a great way to keep up with music. My wife teaches first grade for Seminole County Public Schools. We have identical twin boys who also enjoy making music: guitar, piano, trumpet, alto sax, and flute. There is always music going on in my house. My sons and I love flying RC planes, too. We have enjoyed traveling in our RV and tent camping as a family. Our travels have brought us along the Eastern Seaboard of the US. The Bahamas, Hawaii, Germany, and BVI are other adventures we've loved. I look forward to working with you soon! When you leave the dealership, I aim to ensure you can keep your vehicle well cared for and stay safe on the road with your family!
Customer rating
4.9 / 5 based on 510 ratings (310 written reviews)
Recent reviews
I appreciate the free oil changes and tire rotations, but yesterday's visit took entirely too long. Had a 1230 appt, and left @ 420. Almost 4 hours for an oil change, tire plug, and replace wipers? That seems excessive. And your prices are high. $55 to plug a tire, and $70 for wipers? Yes, I could've done these on my own (or had someone else do it for cheaper), but I decided to just let you guys do it.
— Robert W. ,
Jonathan was very friendly and attentive. He communicated throughout the day in the progress of my vehicle. He ensured everything was done by the time requested. He was always very polite and courteous.
— Jessica A. ,
Jonathan is a class act. He is always prepared, always ready for a possible change in direction, he is on top of his job and his field. He knows the Volkswagen car well, and it has been a pleasure to work with him.
— Jennifer S. ,
He was professional and pleasant. He seemed knowledgeable.
— Gary R. ,
Jonathan always helps me. He is kind and knowledgeable about my car. He’s very friendly and is easy to talk to.
— Robin W. ,
My overall experience with Jonathan was great. He was very helpful and knowledgeable about my vehicle.
— Rafael R. ,
Wonderful customer service and attention to details.
— Latwanya A. ,
John has been my service advisor before. He is always professional, courteous, and knowledgeable.
— Nash H. ,
Very helpful
— Marsha B. ,
Jonathan was terrific. It was my 1st time using the Napleton service department; he guided me through the process and told me what services my truck would be getting. He was friendly & personable. My vehicle was ready on time.
— Robert W. ,