About Jonathan
At Volkswagen of Sanford, the customer always comes first, and I do my part to ensure that remains intact! My automotive career began in 2011, and I joined this exceptional dealership in January 2023. Since 2011, I have been VW Certified, and in 2014, I became a VW Master Certified Service Advisor. Regardless of the team, I take pride in tending to my customers' details. Everyone can count on me to thoroughly explain what is happening to their vehicle so no questions go unanswered. Listening to guests allows me to help determine what is wrong and leads to quick solutions. Customers can always rely on me for patience and honesty. My first car was a 1990 Jetta, and I've been blessed with many other VWs over the years. I play guitar in my spare time. I have played on the worship arts team at church. It is rewarding to contribute to the community and a great way to keep up with music. My wife teaches first grade for Seminole County Public Schools. We have identical twin boys who also enjoy making music: guitar, piano, trumpet, alto sax, and flute. There is always music going on in my house. My sons and I love flying RC planes, too. We have enjoyed traveling in our RV and tent camping as a family. Our travels have brought us along the Eastern Seaboard of the US. The Bahamas, Hawaii, Germany, and BVI are other adventures we've loved. I look forward to working with you soon! When you leave the dealership, I aim to ensure you can keep your vehicle well cared for and stay safe on the road with your family!
Customer rating
4.9 / 5 based on 500 ratings (301 written reviews)
Recent reviews
Jonathan was terrific. It was my 1st time using the Napleton service department; he guided me through the process and told me what services my truck would be getting. He was friendly & personable. My vehicle was ready on time.
— Robert W. ,
Jonathan, Went above and beyond to make sure I was taken care of in the Service dept. He made sure I had a shuttle ride home and back to the dealership. Highly recommend Jonathan as your service provider at VW of Sanford.
— Kevin C. ,
Jonathan is so friendly and willing to help. He is a pleasure to interact with.
— Whitney P. ,
Jonathan was very nice and made sure all my questions and concerns were answered.
— Cynthia C. ,
Jonathan is the best, he calls to update you on what is going on with your vehicle while at work. He makes the service experience an awesome one.
— Maxine S. ,
Jonathan was professional, helpful, knowledgeable. He supervised servicing of my car and took care of a follow-up issue.
— Gary R. ,
Jonathan was professional, friendly, and competent There was an issue with computer system after initial service visit and he had me come back. The issue seems to be resolved. He explained what probably happened. I am satisfied with the result.
— Gary R. ,
Very good
— Badr Y. ,
Jonathan was great! He ensured we were fully informed as to how our car was, he shared a video which was so helpful. Thank you for your help Jonathan!
— Shawnee I. ,
Very Pleasant & efficient
— Paul S. ,